SECURITY MANAGEMENT INNOVATIONS
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Security Management Innovations
7200 N.W.19th Street, Suite # 305
Miami, Florida 33126
B-2500144
BB-2900013
SBE Certificate No. 13669
DBE Certificate No. 13668
Cage No. 48D36
BB-2900013
SBE Certificate No. 13669
DBE Certificate No. 13668
Cage No. 48D36
At the end of this training, participants will be able to:
Course Objectives
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Respond appropriately to difficult situations, guests or residents.
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Be more aware of and build on their listening skills.
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Understand the meaning of and provide quality concierge service.
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Fully handle the challenges and expectations of working a concierge desk.
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